01
Who we are
CHOOSETO is operated by CHOOSE TO LEARN LTD, a company based in London, United Kingdom. In these terms, "we", "us", and "our" refer to CHOOSE TO LEARN LTD. "You" means the person using the site or attending an event. By using chooseto.co or any of its booking flows, you agree to these terms.
02
Using the site
You can browse, book tickets, register interest, and pitch a venue. An account is required to book and to manage your tickets. Keep your login details to yourself, use a strong password, and email hello@chooseto.co immediately if you think your account has been compromised. You must be at least 18 to create an account or buy a ticket on your own behalf.
03
Tickets & deposits
Tickets and deposits are non-transferable without our written agreement. Each event has its own refund window — you can see the rules at checkout, and they're repeated in your order email. If you can't make it, contact tickets@chooseto.co as early as possible. Inside the no-refund window we generally can't refund — the room has been booked, the talent has been paid, and someone is already prepping food.
04
Cancellations by us
Sometimes events get cancelled, postponed, or relocated — illness, venue problems, transport strikes, acts of god. If that happens we email you immediately, refund your ticket in full to the original payment method, and (if we can) offer a comped seat at the next event in the series.
05
Conduct in the room
We reserve the right to refuse entry or ask people to leave without a refund if they're being disruptive, harassing other guests, or clearly intoxicated on arrival. We have a zero-tolerance approach to discrimination, harassment, or threatening behaviour.
06
Photography & recording
Events are sometimes photographed for our journal and social channels. If you're recognisable in the background of a photo, we'll happily take it down on request. We do not sell your likeness. Talent retain rights to any performance media unless they've agreed otherwise in writing.
07
On-demand bookings & host pitches
If you enquire about a private booking or pitch a venue, we use your details only to respond and (if we go ahead together) deliver the event. Quotes are valid for 14 days unless we say otherwise. A booking is confirmed only when we've countersigned and the deposit is paid.
08
Liability
We take reasonable steps to make events safe. You're responsible for your own behaviour, belongings, and how you get home. Nothing in these terms excludes our liability for death or personal injury caused by our negligence, fraud, or anything that cannot be excluded under applicable UK law. Other than that, our liability for any one event is capped at the amount you paid for it.
09
Intellectual property
The CHOOSETO name, wordmark, and brand assets belong to CHOOSE TO LEARN LTD. You can link to chooseto.co, share screenshots, and post about events you've attended. You can't use our brand to imply endorsement, or scrape the site to power a competing service.
10
Changes to these terms
If we change these terms materially, we'll email active account holders at least 14 days before the change takes effect. Continued use of the site after a change counts as acceptance. The version in force is whatever is published here.
11
Governing law & disputes
These terms are governed by English law. Disputes are heard in the courts of England and Wales. We'd much rather solve things over email — drop us a line and we'll do everything we can before it gets that far.
12
Getting in touch
Any questions, any problems, any complaints — hello@chooseto.co. We read every email. We prefer solving things over escalating them.